Return and Exchange Conditions:

• Products can be returned or exchanged within 14 days of the date of receipt.

• Products must be in their original condition and unused.

• The original purchase invoice must be presented.

• Products that have been opened or used will not be returned or exchanged, except in the case of a manufacturing defect.

Return and Exchange Procedures:

• Customer service must be contacted to request a return or exchange.

• An appointment is set to receive the products to be returned or exchanged.

• Products are inspected to ensure they meet the return or exchange conditions.

• The amount paid is refunded or the product is exchanged for another product within a specified period.

Return and Exchange Fees:

• The customer bears the shipping fees in the case of return or exchange for reasons other than a manufacturing defect.

• The company bears the shipping fees in the case of a manufacturing defect in the product.